The Comfort Club — $14/mo
Two scheduled visits a year, priority when everyone else is calling at once, 15% off every repair, and no overtime charges. Month to month, cancel with a phone call.
Almost every July emergency was visible in April
A capacitor reading low. A condenser packed with cottonwood. A drain line half blocked. All of it cheap to catch in the shoulder season and all of it expensive to discover on a Saturday night in a heat advisory.
That's the whole argument for the plan, and it's why we schedule the visits ourselves rather than waiting for you to remember. There's a second reason worth knowing: most manufacturer warranties require documented annual maintenance to stay valid, and plenty of denied claims trace back to a system that was never serviced.
What's in a tune-up
Two a year, scheduled by us
Spring — the cooling visit
Coils cleaned, refrigerant charge verified, electrical connections tightened and tested, drain cleared and treated, airflow measured. Booked before the first heat wave, not during it.
Fall — the heating visit
Combustion analysed, heat exchanger inspected, ignition and safety controls tested, heat pump defrost cycle verified. Booked before the first cold snap.
Comfort Club questions
Tell us what's going on
Send it over and someone from our Charlotte team calls you back within 15 minutes during office hours. Free quotes on replacements, flat prices on repairs, and no overtime charge whatever time you call.