AC out in this Charlotte heat? We're on our way — even after 10pm.
Same-day service across the Charlotte metro. Family owned since 2011, upfront pricing, and no overtime surprises.
We're Dale and Wes Hartley.
Brothers, born in Charlotte, and between us fifteen years running this company and a good while before that working for people who ran theirs differently. Catawba Comfort has been family owned since 2011 and we have never franchised it, because the moment you do, the person at your door stops being someone we know.
Every technician who works on your system is employed by us, background-checked and carrying our insurance. Nobody you have not met is in your crawlspace.
More about usHow we can help
Heating, cooling and air quality — handled by one local team.
AC Repair
Fast diagnosis and same-day fixes to get cool air moving again — most Charlotte-area repairs finished on the first visit.
AC Installation & Replacement
Right-sized systems, installed clean, with the load calculation done first — not guessed from the square footage on the old label.
Heating & Furnace Repair
Gas furnaces, heat pumps and electric strip heat — diagnosed properly, including the combustion safety checks most repair calls skip.
Maintenance Plans
The Comfort Club: two visits a year, priority scheduling, 15% off repairs and no overtime charges, for $14 a month.
Comfort in three steps
Call or request a quote
Tell us what's going on. A real person answers, day or night — no phone tree, no callback queue.
We show up on time
A background-checked tech arrives in a marked truck, with a heads-up text on the way and drop cloths in hand.
Upfront price, fixed right
You approve the flat price before we start. No surprises on the invoice, and no overtime for the hour you happened to call.
What your neighbors say
A monthly number, not just a total
Nobody plans to replace a system. We offer monthly payment plans through a national home-improvement lender, including promotional zero-interest terms for qualified homeowners, so the conversation can be about what the house needs rather than what is in the account this month.
Your furnace doesn't check the clock
Our office is open Mon–Sat, 7am to 8pm. The emergency line is answered around the clock by an on-call technician — and a 2am call is billed at exactly the same rate as a Tuesday morning one. No overtime multiplier, no weekend surcharge, no holiday rate.
Proudly serving the Charlotte metro
We're based in Charlotte and on the road across both Carolinas every day. Housing stock changes meaningfully from one town to the next — pick yours and we'll tell you what we usually find there.